Who is responsible for consumer protection in Luxembourg?

With regard to electricity and natural gas consumers, the ILR is mandated to ensure that protective measures are effectively implemented. in that regard, you have the right to benefit free of charge from the mediation services offered by the ILR.
In addition, the Union Luxembourgeoise des Consommateurs Nouvelle asbl and the European Consumer Centre Luxembourg inform, advise and defend consumers in all areas. The Ministry for Consumer Protection protects the collective interests of consumers.