In order to make internet service offers more transparent, internet service providers (ISP) are required to include, in all contracts concerning access to mobile internet services, at least:
- its traffic management practices,
- the speeds, and
- the available remedies
The ISPs must disclose information concerning their upload and download speeds as part of their various offers.
For mobile networks, ISPs are required to list in the contract realistic numerical values concerning the maximum estimated speed and the listed speed.
Information about contract conditions