As a customer who has not yet chosen a supplier, you are supplied by the “default supplier” responsible for the area in which you are located.
The concept of default supply was introduced by the legislator to temporarily ensure the supply of electricity or natural gas to any customer, even if they have not yet had the opportunity to choose a supplier after moving in or in the event of a new connection.
The default supplier is designated by the ILR, which also approves the prices charged by the default supplier. As these prices are generally more expensive than the standard supply offers from the various suppliers, it is strongly recommended that you sign an electricity or natural gas supply contract with the supplier of your choice as soon as possible, otherwise you will continue to pay a higher price for the energy you consume.
The default supply will automatically end after 6 months and if no contract is concluded at the end of this period your energy supply will be interrupted. You can compare supply offers for residential customers using the Institute’s price comparison tool www.calculix.lu.