Generally speaking, there are two types of contracts:
- On the one hand, there are fixed-term contracts with a fixed price for which price changes are generally excluded.
- On the other hand, there are contracts for an indefinite period of time, for which your natural gas or electricity supplier is required to give you transparent and comprehensible notice in good time, and in any case 30 days in advance, of any intention to change the contractual terms and conditions and of any change in the price of the natural gas or electricity supply, both upwards and downwards.
Your supplier is also obliged to inform you of your right to terminate the supply contract without notice and free of charge before the change comes into effect.
The right to terminate the contract does not apply to changes in the network operator’s regulated tariffs. The terms and conditions of termination are set out in your general terms and conditions of supply.